A quick word on your first order.
Twelve short questions, about three minutes. Your answers go straight to the team shaping what comes next.
Your details
Before we begin, where should we reach you?
The website
How easy was it to find what you were looking for on the site?
The product page
Did the photos and description give you a clear sense of the product?
Fit
How easy was it to find the right size?
Fit
Does the fit match what you expected from the size guide?
The product
How would you describe the fabric and construction quality?
Feel, weight, stitching — however you'd rate it overall.
The product
Did the colour or print match what you saw online?
Delivery
How was the delivery — packaging and speed?
Overall
How would you rate the quality?
Overall
How does it compare to other menswear brands you own at a similar price?
Loyalty
Would you buy another piece from this collection?
Loyalty
How likely are you to recommend Urban Performance to a friend?
In your words
Anything we could do better, or something you loved?
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Thank you.
This shapes the next drop. We'll be in touch if there's a way to make it right, or better.
Response summary
Internal view. Not linked from the survey flow.
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